Effective Date: February 1, 2022
What Personal Information We Collect
Personal information is information about an identifiable individual or information that can be used to identify an individual (“Personal Information”). The Company collects Personal Information when you voluntarily provide it through our Site or when you provide it to us through other means. For example, we may collect Personal Information when you:
- contact us through e-mail, telephone, mail or other correspondence; or
- register to receive our news and other updates.
The Personal Information we may collect will depend on the service you request and may include your full name; contact information, such as your address, telephone number, or email address; and any other Personal Information that you choose to submit to us.
How Selten Collects Information Through Technological Means
When you visit our Site, we may collect information that is automatically sent to us by your web browser. This information may include your domain name and your numerical IP address. We may also collect other information, such as the type of browser you use, which pages you view, and the files you request.
We use this information to better understand how visitors use our Site and to improve our Site to better meet your needs. The amount of information that is sent by your web browser depends on the browser and settings you use. Please refer to the instructions provided by your browser if you want to learn more about what information it sends to websites you visit or how you may change or restrict this.
How Selten Uses and Discloses Personal Information
For example, we may use your Personal Information to:
- provide the information you request from us;
- authenticate your identity;
- compile statistics and to operate and improve our website;
- respond to your inquiries;
- supply you with requested products or services;
- send you informational or promotional communications;
- carry out other purposes that are disclosed to you and to which you consent, and carry out any other purpose permitted or required by law.
We may transfer Personal Information to third-party service providers that assist us with carrying out these purposes.
The Company may disclose your Personal Information to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
Transferring and Disclosing Personal Information
We may transfer Personal Information that we collect or that you provide as described in this policy to contractors, service providers and other third parties we use to support our business (such as analytics and search engine providers that assist with Website improvement and optimization and cloud storage providers) and who are contractually obligated to keep Personal Information confidential, use it only for the purposes for which we disclose it to them, and to process the Personal Information with the same standards set out in this policy.
In some cases, your Personal Information may be transferred to — and maintained and processed on — computers located outside of Canada or otherwise to service providers outside of Canada. Consequently, your Personal Information may be available to government authorities under lawful orders and laws applicable in those foreign jurisdictions. When we transfer your Personal Information to a third party to provide administrative, processing, or other services, we use appropriate measures to require that the party will only use your Personal Information to perform the services we specified.
If you are located outside Canada and choose to provide information to us, please note that your Personal Information may be transferred to Canada and processed there or in other countries. By ordering any of our products or services, or by sending us any Personal Information, you consent to such transfers.
How We Protect Personal Information
The security of your Personal Information is important to us. We protect your Personal Information by maintaining physical, organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide you with the services indicated above.
We retain Personal Information that we collect only as long as necessary for the purposes for which it was collected or to meet legal requirements. We destroy Personal Information when it is no longer needed.
While we endeavour to keep your Personal Information safe, our collection, use, and disclosure of your Personal Information is not without risks. For example, our security safeguards might be compromised by viruses, hacking attempts, or physical break-ins. Consequently, we cannot guarantee the security of your Personal Information. If your Personal Information was wrongfully accessed, there is a risk that you may suffer a harm, such as identity theft.
Access, Rectification and Withdrawal of Consent
You can ask to see your Personal Information. If you want to review, verify or correct your Personal Information, please contact our Privacy Officer. Please note that any such communication must be in writing.
When requesting access to your Personal Information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the Personal Information that we hold about you. We may charge you a fee to access your Personal Information; however, we will advise you of any fee in advance. If you require assistance in preparing your request, please contact the office of our Privacy Officer.
Your right to access the Personal Information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the Personal Information that we hold about you. In addition, the Personal Information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices.
In the event that we cannot provide you with access to your Personal Information, we will endeavour to inform you of the reasons why, subject to any legal or regulatory restrictions.
You may withdraw your consent to our collection, use, and disclosure of your Personal Information at any time, subject to legal and/or contractual restrictions and reasonable notice. Your withdrawal of consent to our collection, use and disclosure of your Personal Information might impact our ability to provide you with products and services and might impact your ability to use our website. To withdraw consent, please contact our Privacy Officer or by using the contact information provided below in our How to Contact Us section.
How to Contact Us
Attn: Privacy Officer
Selten Metal Corp.
400-22 E 5th Avenue
Vancouver, British Columbia
Canada, V5T 1G8
If any complaint or inquiry is not handled to your satisfaction, you may contact:
Privacy Commissioner of Canada
112 Kent Street
Toll free: 1.800.282.1376.
Commission d’accès à l’information du Québec
480 St. Laurent
Toll Free: 1.888.528.7741